1. Information We Collect
We may collect the following types of information:
- Personal details (such as name, email address, phone number) provided when you contact us.
- Technical data (including IP address, browser type, and device information).
- Usage information relating to how you interact with our website and services.
2. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide services you request.
- Improve our website, products, and customer experience.
- Send important updates or information relevant to your services.
- Ensure compliance with legal and regulatory obligations.
3. Data Sharing
We do not sell or rent your personal data. However, we may share information with trusted service providers, regulatory bodies, or legal authorities when necessary.
4. Data Retention
Your personal information is retained only for as long as is necessary to fulfil the purposes outlined in this policy or as required by law.
5. Security
We employ appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data (where legally applicable).
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
7. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
📧 info@northseasolar.co.uk